FAQs
How can I reach support at Nerds?
You can send us a message through our Contact Form or shoot us an email at info@nerds.store.
Call us at +352 27 94 09 28
We're always here to help!
How can I place an order with Nerds?
Order online through our Nerds Customize or fill out our form to get a quote. We'll get back to you faster than you can say “nostalgia.”
How long does it take to receive a quote?
Usually 1 business day, tops. We like to keep things snappy!
Can I provide my own designs?
Yep! You bring the creativity, and we’ll bring it to life.
Can individual items be personalized with custom text or artwork?
Totally! Add your flair to each piece—text, logos, artwork, you name it!
Does Nerds offer customized samples?
Yes! We'll hook you up with a paid sample, so you can check it out before diving into a full order.
How long will it take to get my Nerds order?
Lead times depend on the product, but typically 2 weeks. We’ll confirm once your order’s in!
Does Nerds offer more products than what’s on the website?
You bet! Our website is just the tip of the iceberg—reach out, and we’ll see how we can create something special.
Is there a minimum order quantity?
With Nerds, most of our products have no minimum order! Yep, you can order just one if you like—that's what makes us stand out.
How can I track my Nerds order?
Once your order ships, you’ll get a tracking number to follow its journey to you!
Is VAT included in Nerds product prices?
VAT is added at checkout depending on where you're ordering from. You can check if you’re exempted by inputting your VAT number at checkout.